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Problems related to telephone -26, Problems related to audible, Signals -26 – Sharp MX-2614N User Manual

Page 814: The machine does not begin fax reception -26, Problems related to telephone, Dialling is not possible -26, You cannot talk to the other party -26, Problems related to audible signals, The volume is too low -26, No sound is heard -26

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8-26

TROUBLESHOOTING

Contents

PROBLEMS RELATED TO TELEPHONE

PROBLEMS RELATED TO AUDIBLE SIGNALS

The machine does not
begin fax reception.

Has the reception mode been set to
"Manual Reception" in the system
settings?

Set the reception mode to "Auto Reception".
When the reception mode is set to "Manual Reception",
the machine will not receive faxes automatically.

➞ System Settings > "Fax Data Receive/Forward" >

"Fax Settings" > "Receive Setting"

Is little free memory remaining?

Increase the amount of free memory.
The amount of free memory can be increased by
printing faxes received by confidential reception and
other password-protected received data, and by
deleting data stored in memory boxes.

Problem

Point to check

Solution

Dialling is not
possible.

Is the extension phone connected?

Check connections.
Check the telephone line socket, the extension phone
socket, the wall socket, and any extension adapters to
make sure that all connections are secure.

You cannot talk to the
other party.

Did you dial using the speaker?

Use the extension phone.
When you dial using the speaker, you will be able to
hear the voice of the other party, but he or she will not
hear your voice. (When the extension phone is not
installed, you cannot talk to the other party.)

Problem

Point to check

Solution

The volume is too low.

• Speaker

• Ringer Volume

• Line Monitor

• Fax Receive

Complete Signal

• Fax Send Complete

Signal

• Fax Communication

Error Signal

Has the volume been set to a low level
in the system settings (administrator)?

Ask your administrator to set the volumes in
"Speaker Settings" to a higher level.

➞ System Settings (Administrator) > "Image Send

Settings" > "Fax Settings" > "Fax Default Settings" >
"Speaker Settings"

No sound is heard.

• Ringer Volume

• Line Monitor

• Fax Receive

Complete Signal

• Fax Send Complete

Signal

• Fax Communication

Error Signal

Has the ringer volume been turned off in
the system settings (administrator)?

Ask your administrator to set the volumes in
"Speaker Settings" to other than "No Sound".

➞ System Settings (Administrator) > "Image Send

Settings" > "Fax Settings" > "Fax Default Settings" >
"Speaker Settings"

Problem

Point to check

Solution

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