Toshiba Magnia 560S - Manual (Page 97)

Troubleshooting
Troubleshooting
79
Troubleshooting
Table 7.1 lists the problems that can occur, along with suggested solutions.
Table 7.1 General Problems
Problem Suggested Solution
Some operating systems do not
load in a computer with a RAID
Controller Kit-G adapter. Check the system BIOS configuration for PCI
interrupt assignments. Make sure some
Interrupts are assigned for PCI.
Initialize the logical drive before installing the
operating system.
One of the hard drives in the
array fails often. Check the drive error counts using Power
Console Plus.
Format the drive.
Rebuild the drive
If the drive continues to fail, replace the drive
with another drive with the same capacity.
Pressed . Ran
Megaconf.exe and tried to make
a new configuration. The system
hangs when scanning devices. Check the drives IDs on each channel to make
sure each device has a different ID.
Check the termination. The device at the end of
the channel must be terminated.
Replace the drive cable.
Multiple drives connected to
RAID Controller Kit-G using the
same power supply. There is a
problem spinning the drives all
at once. Set the drives to spin on command. This will
allow RAID Controller Kit-G to spin two
devices simultaneously.
Pressing or running
megaconf.exe does not display
the Management Menu. These utilities require a color monitor.
Cannot flash or update the
EEPROM. You may need a new EEPROM.