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9 support and other resources, 1 contacting hp, 1 before you contact hp – HP Insight Cluster Management Utility User Manual

Page 159: 2 hp contact information, 3 subscription service, 4 documentation feedback, 2 related information

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9 Support and other resources

9.1 Contacting HP

9.1.1 Before you contact HP

Be sure to have the following information available before you contact HP:

Technical support registration number (if applicable)

Product serial number

Product identification number

Applicable error message

Add-on boards or hardware

Third-party hardware or software

Operating system type and revision level

9.1.2 HP contact information

For the name of the nearest HP authorized reseller:

See the Contact HP worldwide (in English) website (

http://welcome.hp.com/country/us/en/

wwcontact.html

).

For HP technical support:

In the United States, for contact options see the Contact HP United States website (

http://

welcome.hp.com/country/us/en/contact_us.html

). To contact HP by phone:

Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7
days a week. For continuous quality improvement, calls may be recorded or monitored.

If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website (

http://www.hp.com/go/hpsc

).

In other locations, see the Contact HP worldwide (in English) website (

http://welcome.hp.com/

country/us/en/wwcontact.html

).

9.1.3 Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website:

http://www.hp.com/country/us/en/contact_us.html

After registering, you will receive email notification of product enhancements, new driver versions,
firmware updates, and other product resources.

9.1.4 Documentation feedback

HP welcomes your feedback. Send comments to

[email protected]

. Include the document

title and manufacturing part number. All submissions become the property of HP.

9.2 Related information

The HP Insight CMU website:

http://www.hp.com/go/icmu

All HP Insight CMU documents are available online at

http://www.hp.com/go/

linux-cluster-docs

9.1 Contacting HP

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