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33 troubleshooting suspended urz pairs, Table 33 – HP StorageWorks XP Remote Web Console Software User Manual

Page 204

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Path Status

Description

Corrective Action

Port Number

Mismatch

The specified port number

is not correct, or the cable

is not connected to the

specified port.

Delete the error path.
Check the specified port number or cable connections,

and then retry the operation.

Communication

Error

A timeout error has occurred

in the fibre path between

the local and remote storage

systems.

Delete the failed path and retry.

Logical Blockade A failure occurs at a local

storage system port.

Repair the port status on the local storage system.

A failure occurs at a remote

storage system port.

Repair the port status on the remote storage system. After

that, delete the path by using the Delete Path or Delete

DKC command, and then add the path and the remote

storage system again by using the Add Path or Add DKC

command.

A failure occurs in the path

relay equipment.

Repair the path relay equipment. After that, delete the

path by using the Delete Path or Delete DKC command,

and then add the path and the remote storage system

again by using the Add Path or Add DKC command.

The connection cable is

physically broken.

Replace the broken cable. After that, delete the path by

using the Delete Path or Delete DKC command, and then

add the path and the remote storage system again by

using the Add Path or Add DKC command.

Program Error

Program error is detected.

Delete the path by using the Delete Path or Delete DKC

command, and then add the path and the remote storage

system again by using the Add Path or Add DKC command.

Table 33 Troubleshooting Suspended URz Pairs

Sus­

pend

Type

Applies

to

Description

Corrective Action

Sec­

ondary

Data

Volume

by Op­

erator

Primary

data vol­

ume,

sec­

ondary

data vol­

ume

The user suspended the pair from the

primary or the secondary storage system by

using the secondary data volume option.

Restore the pair from the primary

storage system.

by RCU Primary

data

volume

The primary storage system suspended a

pair because the primary storage system

detected an error condition at the secondary

storage system.

Clear the error condition at the

secondary storage system or

secondary data volume. If you need

to access the secondary data volume,

release the pair from the secondary

storage system. If any data on the

secondary data volume has changed,

release the pair from the primary

storage system and then re-create

the pair (Add Pair). If data on the

secondary data volume has not

changed, restore the pair from the

primary storage system.

204 Troubleshooting

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