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Apple Remote Desktop (Administrator’s Guide) User Manual

Page 5

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Contents

5

68

Command-Line SSH Access

68

Managing Client Administration Settings and Privileges

69

Getting an Administration Settings Report

69

Changing Client Administrator Privileges

Chapter 6

71 Setting Up the Network and Maintaining Security
71

Setting Up the Network

72

Using Apple Remote Desktop with Computers in an AirPort Wireless Network

73

Getting the Best Performance

73

Maintaining Security

75

Remote Desktop Authentication and Data Transport Encryption

75

Encrypting Observe and Control Network Data

76

Encrypting Network Data During Copy Items and Install Packages Tasks

Chapter 7

77 Interacting with Users
78

Controlling

78

Controlling Apple Remote Desktop Clients

79

Control Window Options

80

Switching the Control Window Between Full Size And Fit-To-Window

80

Switching Between Control and Observe Modes

80

Sharing Control with a User

81

Hiding a User’s Screen While Controlling

81

Capturing the Control Window to a File

81

Switching Control Session Between Full Screen and In a Window

82

Sharing Clipboards for Copy and Paste

82

Controlling VNC Servers

83

Setting up a Non–Mac OS X VNC Server

84

VNC Control Options

85

Configuring an Apple Remote Desktop Client to be Controlled by a VNC Viewer

85

Observing

87

Changing Observe Settings While Observing

88

Changing Screen Titles While Observing

88

Viewing a User’s Account Picture While Observing

88

Viewing a Computer’s System Status While at the Observe Window

90

Shortcuts in the Multiple Screen Observe Window

90

Observing a Single Computer

91

Observing Multiple Computers

91

Observing a Computer in Dashboard

92

Sending Messages

92

Sending One-Way Messages

92

Interactive Chat

93

Viewing Attention Requests

93

Sharing Screens

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