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Apple Remote Desktop (Administrator’s Guide) User Manual

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Contents

Preface

9 About This Book

10

Using This Guide

10

Remote Desktop Help

10

Notation Conventions

11

Where to Find More Information About Apple Remote Desktop

Chapter 1

13 Using Apple Remote Desktop
13

Administering Computers

15

Deploying Software

18

Taking Inventory

21

Housekeeping

22

Supporting Users

23

Providing Help Desk Support

25

Interacting with Students

26

Finding More Information

Chapter 2

28 Getting to Know Remote Desktop
28

Remote Desktop Human Interface Guide

29

Remote Desktop Main Window

31

Task Dialogs

32

Control and Observe Window

33

Multiple-Client Observe Window

34

Report Window

35

Changing Report Layout

36

Configuring Remote Desktop

36

Customizing the Remote Desktop Toolbar

36

Setting Preferences for the Remote Desktop Administrator Application

37

Interface Tips and Shortcuts

Chapter 3

39 Installing Apple Remote Desktop
39

System Requirements for Apple Remote Desktop

40

Network Requirements

40

Installing the Remote Desktop Administrator Software

41

Setting Up an Apple Remote Desktop Client Computer for the First Time

This manual is related to the following products: