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Apple Remote Desktop (Administrator’s Guide) User Manual

Page 6

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6

Contents

93

Sharing a Screen with Client Computers

94

Monitoring a Screen Sharing Tasks

94

Interacting with Your Apple Remote Desktop Administrator

94

Requesting Administrator Attention

95

Canceling an Attention Request

95

Changing Your Observed Client Icon

Chapter 8

96 Administering Client Computers
96

Keeping Track of Task Progress and History

97

Enabling a Task Notification Script

98

Getting Active Task Status

98

Using the Task Feedback Display

98

Stopping a Currently Running Task

99

Getting Completed Task History

99

Saving a Task for Later Use

100

Creating and Using Task Templates

101

Editing a Saved Task

101 Installing Software Using Apple Remote Desktop
101

Installing by Package and Metapackage

103

Installing Software on Offline Computers

104

Installing by Using the Copy Items Command

104

Using Installers from Other Companies

105 Upgrading Software
106 Copying Files
107

Copy Options

108

Copying from Administrator to Clients

109

Copying Using Drag and Drop

110

Restoring Items from a Master Copy

111 Creating Reports
111

Collecting Report Data

112

Using a Task Server for Report Data Collection

113

Report Database Recommendations and Bandwidth Usage

114

Auditing Client Usage Information

116

Finding Files, Folders, and Applications

118

Comparing Software

119

Auditing Hardware

124

Testing Network Responsiveness

125

Exporting Report Information

126

Using Report Windows to Work with Computers

127 Maintaining Systems
127

Deleting Items

128

Emptying the Trash

128

Setting the Startup Disk

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