Apple Remote Desktop (Administrator’s Guide) User Manual
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Contents
93
Sharing a Screen with Client Computers
Monitoring a Screen Sharing Tasks
Interacting with Your Apple Remote Desktop Administrator
Requesting Administrator Attention
95
Canceling an Attention Request
95
Changing Your Observed Client Icon
96 Administering Client Computers
96
Keeping Track of Task Progress and History
97
Enabling a Task Notification Script
Getting Active Task Status
Using the Task Feedback Display
Stopping a Currently Running Task
Getting Completed Task History
Saving a Task for Later Use
100
Creating and Using Task Templates
101
Editing a Saved Task
101 Installing Software Using Apple Remote Desktop
101
Installing by Package and Metapackage
103
Installing Software on Offline Computers
104
Installing by Using the Copy Items Command
104
Using Installers from Other Companies
105 Upgrading Software
106 Copying Files
107
Copy Options
108
Copying from Administrator to Clients
109
Copying Using Drag and Drop
110
Restoring Items from a Master Copy
111 Creating Reports
111
Collecting Report Data
112
Using a Task Server for Report Data Collection
113
Report Database Recommendations and Bandwidth Usage
114
Auditing Client Usage Information
116
Finding Files, Folders, and Applications
118
Comparing Software
119
Auditing Hardware
124
Testing Network Responsiveness
125
Exporting Report Information
126
Using Report Windows to Work with Computers
Deleting Items
128
Emptying the Trash
128
Setting the Startup Disk