Canon VB-C60 - Manual (Page 239)

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Reinstall VK-64/VK-16
You cannot reinstall the software if you use the upgrade program.
When You Have the Released Version
1. Uninstall v2.2.
2. Back up the following folders that are in the Storage Servers of v1.1, v1.2, v1.3, v1.4, v2.0 and v2.1.
Configuration file path for OS other than Windows Vista/Windows Server 2008
:\Documents and Settings\All Users\Application Data\Canon\Webview\NVR
:\WebView-NVR
Configuration file path for Windows Vista/Windows Server 2008
:\ProgramData\Canon\WebView\NVR\
:\WebView-NVR
3. Install the new version by following the upgrade procedure described at our WebView Product web page.
If a failure occurs, restore the previous version by following "Procedure for Restoring Previous Version" ( P.
8-6).
When You Do Not Have the Released Version 2.2
1. Uninstall v2.2.
2. Install the previous version.
3. Obtain the v2.2 upgrade program (free program).
Available from Canon Web site.
4. Execute the v2.2 upgrade program.
Tip
When You Want to Perform the Full New Installation If you have removed the application from [Programs and
Features] in the [Control Panel], the application folder, including its setting files and recorded data, remains
undeleted. To delete all these files, delete all the following folders.
z :\Program Files\Canon\Webview\NVR
z :\Webview-NVR (storage folder for recorded and event data)
Regarding the storage folder for configuration files, see in the Configuration file path
above.