West Control Solutions MRC 9000 - Manual (Page 19)

Section 1 1-13 Edition 3
Rev G
1.5 WARRANTY AND RETURN STATEMENT
These products are sold by the factory under the warranties set forth in the following paragraphs. Such warranties are
extended only with respect to a purchase of these products, as new merchandise, directly from the factory or from a factory
distributor, representative or reseller, and are extended only to the first buyer thereof who purchases them other than for the
purpose of resale.
Warranty
These products are warranted to be free from functional defects in materials and workmanship at the time the products leave
the factory and to conform at that time to the specifications set forth in the relevant factory instruction manual or manuals,
sheet or sheets, for such products for a period of two years.
THERE ARE NO EXPRESSED OR IMPLIED WARRANTIES WHICH EXTEND BEYOND THE WARRANTIES HEREIN AND
ABOVE SET FORTH. PARTLOW MAKES NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE WITH RESPECT TO THE PRODUCTS.
Limitations
The factory shall not be liable for any incidental damages, consequential damages, special damages, or any other damages,
costs or expenses excepting only the cost or expense of repair or replacement as described above.
Products must be installed and maintained in accordance with the factory instructions. Users are responsible for the suitability
of the products to their application. There is no warranty against damage resulting from corrosion, misapplication, improper
specifications or other operating condition beyond our control. Claims against carriers for damage in transit must be filed by
the buyer.
This warranty is void if the purchaser uses non-factory approved replacement parts and supplies or if the purchaser attempts
to repair the product themselves or through a third party without factory authorization.
Returns
The factory’s sole and exclusive obligation and buyer’s sole and exclusive remedy under the above warranty is limited to
repairing or replacing (at the factory’s option), free of charge, the products which are reported in writing to the factory at its
main office.
The factory is to be advised of return requests during normal business hours and such returns are to include a statement of
the observed deficiency. The buyer shall pre-pay shipping charges for products returned and the factory or its representative
shall pay for the return of the products to the buyer.