Techne PrimeQ - Manual (Page 26)

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Within these periods we undertake to supply replacements free of charge for parts which may on
examination prove to be defective, provided that the defect is not the result of misuse, accident or
negligence.
On all correspondence, please quote the Serial Number in full and/or the Sales Order Number.
Any instrument requiring service under this guarantee should be taken to the supplier through
whom it was purchased, or, in the case of difficulty, it should be carefully packed in its original
packing and consigned, carriage paid, to us. Techne takes no responsibility for returned goods
damaged in transit.
Returned goods will not be processed without a Returns Authorization Number.
Call the Service Department on +44 (0)1785 810475 or +1 609 589 2560 in the US for a Returns
Authorization Number.
Please write the Returns Authorization Number on the outside of any packing and ensure that a
copy of a Decontamination Certificate is visible.
Please register online or complete and return the Registration Card to the address on the card.
Returning the card or registering will help us to contact you with new information about Techne
products and product up-dates thus improving our service to you.
The Guarantee will be rendered invalid if any of the small labels shown
opposite are broken or missing when the unit arrives at the supplier’s under
any claim for warranty repairs.
WARRANTY
Void
IF BROKEN