Techne PrimeQ - Manual (Page 174)

174
Check-list
Have you:
1. Removed the filters?
2. Closed the drawer?
3. Used the anti-static bag?
4. Packed the unit correctly?
5. Packed all the accessories including the filter cartridges?
6. Strapped to a pallet?
4.8 Packaging
On all correspondence, please quote the serial number in full and/or the Sales Order Number.
Any instrument requiring service under the guarantee should be taken to the supplier through
whom it was purchased, or, in the case of difficulty, it should be carefully packed in its original
packing and consigned, carriage paid, to us. Techne takes no responsibility for returned goods
damaged in transit. If you do not have the original packing you can purchase a new pack from
your dealer, part number 5100492.
4.8.1 Returns authorization number
Returned goods will not be processed without a Returns Authorization Number.
Call the Service Department +44 (0)1785 810475 for a number or email service@bibby-
scientific.com .
In the US call +1 609 589 2560 or email [email protected] .
Please write the Returns Number on the outside of any packing.
4.8.2 De-contamination certificate
Ensure that a copy of the Decontamination Certificate is visible on the outside of the packing. If
you do not have your certificate a copy can be obtained from the Service Department as above.
4.9 Trademarks
Cy ® 3, Cy ® 3.5, Cy ® 5, are registered trademarks of GE Healthcare.
Yakima Yellow
®
is a registered trademark of Epoch Biosciences, Inc.
Quasar ® is a registered trademark of Biosearch Technologies, Inc.
FAM™, HEX™, JOE™, TAMRA™, ROX™ and TET™ are trademarks of Applera Corporation or
its subsidiaries in the U.S. and certain other countries.
VIC ® is a registered trademark of Applera Corporation or its subsidiaries in the U.S. and certain
other countries.
TEXAS RED ® is a registered trademark of Life Technologies Corporation.
EvaGreen ® is a registered trademark of BIOTIUM, INC.