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Brocade resources, Getting technical help, Brocade resources getting technical help – Brocade FastIron Ethernet Switch Security Configuration Guide User Manual

Page 15

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Brocade resources

Visit the Brocade website to locate related documentation for your product and additional Brocade
resources.

You can download additional publications supporting your product at

www.brocade.com

.

• Adapter documentation is available on the

Downloads and Documentation for Brocade Adapters

page. Select your platform and scroll down to the Documentation section.

• For all other products, select the Brocade Products tab to locate your product, then click the Brocade

product name or image to open the individual product page. The user manuals are available in the
resources module at the bottom of the page under the Documentation category.

To get up-to-the-minute information on Brocade products and resources, go to

MyBrocade

. You can

register at no cost to obtain a user ID and password.

Release notes are available on

MyBrocade

under Product Downloads.

White papers, online demonstrations, and data sheets are available through the

Brocade website

.

Getting technical help

You can contact Brocade Support 24x7 online, by telephone, or by e-mail.

For product support information and the latest information on contacting the Technical Assistance
Center, go to

http://www.brocade.com/services-support/index.html

.

Use one of the following methods to contact the Brocade Technical Assistance Center.

Online

Telephone

E-mail

Preferred method of contact for non-
urgent issues:

My Cases

through MyBrocade

Software downloads

and licensing

tools

Knowledge Base

Required for Sev 1-Critical and Sev
2-High issues:

• Continental US: 1-800-752-8061
• Europe, Middle East, Africa, and

Asia Pacific: +800-AT FIBREE
(+800 28 34 27 33)

• For areas unable to access toll

free number: +1-408-333-6061

Toll-free numbers

are available in

many countries.

[email protected]

Please include:

• Problem summary
• Serial number
• Installation details
• Environment description

Brocade resources

FastIron Ethernet Switch Security Configuration Guide

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