GE Industrial Solutions Entellisys System User Manual User Manual

Page 211

Alarms and events description and system troubleshooting guide

211

Caution: Error Retrieving File
[Name]. Retry

An error has occurred attempting to retrieve
the specified file and a retry will be
attempted

Upgrades Downloaded to CPU
OK

The HMI successfully updated the available
option programming for the CPU.

Caution: Upgrades Download
Failed.Unable to Download to
CPU

The HMI was unable to update the available
option programming for the CPU.

Contact GE Post Sales Service if repeated
attempts fail (see

Setting File Updated for
CPU[A/B]

The settings file has been successfully
updated for the specified CPU.

Can't Update Setting File for
CPU[A/B]

The settings file for the specified CPU could
not be updated.

IP Address in CPUA Written As
[n.n.n.n] From [n.n.n.n]

The IP address in CPU A has been changed as
specified.

IP Address in CPUB Written As
[n.n.n.n] From [n.n.n.n]

The IP address in CPU B has been changed as
specified.

Communications (other) related

Caution: Email Attempt
Failed.SMTP Error X

Indicates a problem reaching the specified
e-mail server.

For e-mail specific issues, in addition to the
general communications troubleshooting
tips above (

• Verify that the specified e-mail server is

available and online.

• Verify that the Firewall/VPN appliance (if

installed) is configured to permit this type
of traffic.

Email for Alarm Notification Mail
Sent OK

An attempt to send an alarm e-mail
notification was successful.

Email for Preventative
Maintenance Notification Sent
Out OK

An attempt to send a PM e-mail notification
was successful.

Table A-2 Sequence of events description and troubleshooting guide

Event

Description

Notes and Troubleshooting tips