Toshiba Satellite Pro U300 - Manual (Page 9)

9
International Limited Warranty for Notebooks
Step 3 - Warranty Service
1. Should the support centre isolate hardware malfun-
ctions on your system, you will be provided with an
identification number and service instructions by the
most convenient means (fax, e-mail, voice).
2. In case of Carry-in warranty service all the items iden-
tified by the Support Centre need to be shipped in sui-
table packaging to the service centre accordingly.
Take, or send the notebook to your Toshiba Autho-
rised Reseller or Toshiba Authorised Service
Provider, and arrange for its collection or delivery on
completion of repair. Please include the battery,
power cord and adapter with your notebook when
returning it to your Reseller. If you decide to ship the
notebook by courier please make sure it is adequately
packaged and comprehensively insured for both the
delivery and collection of the notebook as neither
Toshiba, nor the company offering the service on our
behalf, have any liability for damage in transit.
3. If you are entitled for Pick-up and Return service, the
Toshiba Support Centre will arrange that your note-
book will be collected from you at an agreed time
and place. Following repair, your notebook will be
returned to you at the earliest opportunity.
Technical Support
Toshiba provides technical support, a frequently asked
questions section and updated software through the
corresponding local web sites.
You can subscribe to receive newsletters for information
on products and technical support at
http://computers.toshiba-europe.com
Additional Services
Please note that there are additional services such as
warranty extensions and uplifts, insurance services, etc.
available from Toshiba. For further information on the
Toshiba range of services contact your nearest Toshiba
Authorised Reseller or visit the Toshiba web site:
www.toshiba-europe.com/services
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