NEC 140He - Manual (Page 145)

4-73
Troubleshooting
Error messages
Fatal errors
No Error Message What to do
1 Fatal error. JavaVM quits. Try logging in again.
If the same message continues to appear, contact your service representative.
2 A fatal software error has
occurred. Try logging in again.
If the same message continues to appear, contact your service representative.
Login error
No Error Message What to do
1 Authentication error Check the user name and password, and then enter them again.
Access privilege error
No Error Message What to do
1 Unauthorized operation. You
have no privilege to perform
the operation. Try performing the operation with administrator’s privileges. Consult your
administrator.
Network errors
No Error Message What to do
1 The HTTP communication
failed. Check the network environment and try again. Contact your service
representative if the error persists.
2 Could not resolve the IP
address. Check the network environment.
You cannot use Remote KVM Console for connections via proxy.
3 Unable to reach the target
host. Check the network environment.
You cannot use Remote KVM Console for connections via proxy.
4 A network error occurred. Check the network environment and try again. Contact your service
representative if the error persists.
5 Failed to download applet. Check the network environment and try again.
When SSL has been enabled, more than one client cannot connect to the
network simultaneously. Try again after a connection from other client is
finished.
Contact your service representative if the error persists.
6 The RMCP+ session is
closed. Check the network environment.
If there is no network problem, contact your service representative.
7 Failed to establish the
RMCP+ session. Check the network environment.
If there is no network problem, contact your service representative.
8 The RMCP+ transmission
failed. Check the network environment.
If there is no network problem, contact your service representative.
9 The specified RMCP+
protocol cannot be used. Check the network environment.
If there is no network problem, contact your service representative.
10 BMC resources to establish
a new RMCP+ session are
insufficient. Try again after a connection from other client is finished.
11 The RMCP+ session
time-out occurred. Check the network environment and server.
If you do not find the problem, contact your service representative.
BMC-related errors
No Error Message What to do
1 The IPMI request was
aborted. The network may be busy. Try again. If the error persists, contact your
service representative because a failure may have occurred in BMC.
2 Received bad response from
BMC. Check the server. A failure may have occurred in BMC.
If you do not find the problem, contact your service representative.
3 BMC does not support IPMI
2.0 functions. Contact your service representative.