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Registering the fortigate unit, If there is – Fortinet FortiGate-800 User Manual

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Fortinet Inc.

Registering FortiGate units

Virus and attack definitions updates and registration

Registering the FortiGate unit

Before registering a FortiGate unit, you require the following information:

• Your contact information including:

• First and last name
• Company name
• Email address (Your Fortinet support login user name and password will be

sent to this email address.)

• Address
• Contact phone number

• A security question and an answer to the security question.

This information is used for password recovery. The security question should be a
simple question that only you know the answer to. The answer should not be easy
to guess.

• The product model and serial number for each FortiGate unit that you want to

register.
The serial number is located on a label on the bottom of the FortiGate unit.
You can view the Serial number from the web-based manager by going to
System > Status.
The serial number is also available from the CLI using the get system status

command.

• FortiCare Support Contract numbers, if you purchased FortiCare Support

Contracts for the FortiGate units that you want to register.

To register one or more FortiGate units

1

Go to System > Update > Support.

2

Enter your contact information on the product registration form.

Figure 27: Registering a FortiGate unit (contact information and security question)

3

Provide a security question and an answer to the security question.