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12 troubleshooting, Troubleshooting tools – HP LC 2000 User Manual

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12 Troubleshooting

Troubleshooting Tools

If you are having problems installing your HP NetServer, there are a number of
different tools available for troubleshooting.

HP NetServer Information Assistant (see Chapter 11) contains the
following tools:

Troubleshooting Information

Parts Information

List of Error Messages and Beep Codes

WARNING

Before removing the cover, always disconnect the power cord
and unplug telephone cables. Disconnect telephone cables to
avoid exposure to shock hazard from telephone ringing
voltages. Disconnect the power cord to avoid exposure to high
energy levels that may cause burns when parts are
short-circuited by metal objects such as tools or jewelry.

Note that the power switch does NOT turn off the standby
power. Disconnect the power cord from the HP NetServer
before handling components.

CAUTION

Replace ALL covers before operating the HP NetServer, even
for a short time. Otherwise, overheating can damage chips,
boards, and mass storage devices.

HP Navigator contains HP NetServer Utilities. At the Main Menu, select
"NetServer Utilities" to use the following tools:

DiagTools: An easy-to-use hardware diagnostic for system
verification, burn-in, and rapid troubleshooting. The DiagTools is
located in Diskette Library and must be accessed from two flexible
diskettes created from the DiagTools utility listed in the Library.

This manual is related to the following products: