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HP 4100TN User Manual

Page 142

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140 Chapter 4 - Problem solving

EN

4

Does the job print as expected? (Continued on the following page.)

NO

Print is garbled or only a
portion of the page prints

Printing
stops in the
middle of
the job.

Print speed is
slower than
expected.

A control
panel setting
is not taking
effect.

• Check that you are using the

proper printer driver (see
“Choose the right printer driver for
your needs” on page 37).

• The data file sent to the printer

might be corrupt. To test, try
printing it on another printer (if
possible), or try a different file.

• Check the interface cable

connections. Test the cable by
trying it on another computer (if
possible).

• Replace the interface cable with

a high-quality cable (see
“Ordering information” on
page 22).

• Reduce the job’s complexity, print

at a lower resolution (see the
description of

RESOLUTION=

FASTRES 1200

” on page 217), or

install more printer memory (see
“Printer memory and expansion”
on page 229).

• You might be missing a printer

message that could help you
solve the problem. From the
Configuration Menu in the printer
control panel, temporarily turn the
Clearable Warnings and Auto
Continue settings off (see

CLEARABLE WARNINGS=JOB

” on

page 220 and “

AUTO CONTINUE=

ON

” on page 220) and then print

the job again.

C

ANCEL

J

OB

might have been
pressed.

• Check that the

power supplied
to the printer is
steady, and
meets printer
specifications
(see “Electrical
specifications”

on page 201).

• Simplify the print

job.

• Add more

memory to the
printer (see
“Printer memory
and expansion”
on page 229).

• Turn banner

pages off. (See
your network
administrator.)

• Note that slower

speeds should
be expected if
you are printing
narrow paper,
printing from
tray 1, using
HIGH 2 fuser
mode, or have
small paper
speed set to
slow.

• Check settings

in the printer
driver or
software
application.
(Printer driver
and software
commands
override control
panel settings.)

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