Panasonic KX-F3100 - Manual (Page 200)

FAX RECEPTION (Coni.)
PROBLEM CAUSE & SOLUTION
Unable to receive documents
automatically.
•The receiving mode is set to the TEL mode. Operate the
manual reception (see page 58) or set the receiving
mode to the ANS/FAX, TEL/FAX or FAX mode. See
page 37.
•The time to answer the call may be too long. Decrease
the number of rings to answer. See pages 162, 163,
170 and 182.
•Your greeting message may be too long. Shorten the
message (see pages 34 and 35) or ask the other party
to send a document with manual operation. See page
65.
Recorded image is faint and
cannot be read.
•The sender transmitted a faint document. Request the
sender to transmit a clearer copy of the document.
Received image is distorted. •The unit has received special tones for special
telephone services, such as call waiting. Cancel such
services, or connect the unit to a line that does not have
such services.
• A reserve telephone connected to the same line was
picked up during reception. Hang up the reserve
telephone, and ask the sender to transmit the document
again.
A dirty pattern or black lines
appear on the received
documents. •The rollers inside the printer are dirty. Clean the rollers
(see page 209).
• There are scratches on the drum unit. Replace the
drum unit. See page 216.
Paper jam occurs successively. •The selected paper size is different from the loaded
paper’s size. Select the correct paper size by pressing
the LEGAL PAPER SUPPLY button. See page 39.
Problems when receiving
documents overseas.
•Your greeting message may be too long. Shorten your
greeting message to 10 seconds or less. See page 34
and 35.
Unable to retrieve a document
by using the polling function.
• Your polling passcode does not correspond to that of
the other unit. Program the correct passcode.
See page 110.
•The other unit does not provide polled function. Check
the other party, and try again.
Unable to retrieve a document
from the mail box.
•The mail box passcode does not match. Make sure that
you use mail box passcode correctly. See page 120.
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