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3 troubleshooting checklist, Troubleshooting checklist -6 – Cabletron Systems 2M46-04R User Manual

Page 46

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Chapter 4: Troubleshooting

4-6

2M46-04R/2M46-04RDC User’s Guide

4.3

TROUBLESHOOTING CHECKLIST

If the 2M46-04R is not working properly, refer to

Table 4-4

for a checklist

of possible problems, causes, and recommended actions to resolve the
problem.

Table 4-4

Troubleshooting Checklist

Problem

Possible Cause

Recommended Action

All LEDs are OFF.

Loss of power.

Check for proper connection
of the power cable and its
access to a live outlet.

Installed improperly.

Check the installation.

No Local
Management
Password screen.

Autobaud is enabled.

Press ENTER (RETURN)
(may take up to four times).

Terminal setup is not
correct.

Refer to

Chapter 5

for proper

setup procedures.

Improper console cable
used.

Refer to Appendix A for
proper console port pinouts.

Cannot contact the
device from in-band
management.

Improper Community
Names Table.

Refer to

Chapter 5

for Community Names Table
setup.

IP address not assigned.

Refer to

Chapter 5

for IP

address assignment
procedure.

Port is disabled.

Enable port.

No link to device.

Check link to device.

Port(s) goes into
standby for no
apparent reason.

Loop condition detected.

Review network design and
delete unnecessary loops.
Call the Cabletron Systems
Global Call Center if the
problem continues.

User parameters (IP
address, Device and
Module name, etc.)
were lost when the
2M46-04R power
was cycled or the
front panel RESET
button was pressed.

Mode switch (7), NVRAM
Reset, was changed
sometime before either
cycling power or
pressing the RESET
button causing the
user-entered parameters
to reset to factory default
settings.

Reenter the lost parameters
as necessary. Call the
Cabletron Systems Global
Call Center if problem
continues.

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