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Dell PowerVault 132T LTO/SDLT (Tape Library) User Manual

Page 88

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present on tape

properly installed, and is not damaged or
dirty

15h

Scanner
Error
Call Service

The barcode scanner is not functioning
properly.

Reboot the system. If the problem persists, contact Technical Support.

16h

Bad Barcode
Check Tape X

The scanned barcode is incorrect for your
current configuration. This is most likely the
result of a missing or unreadable barcode or
a barcode length that does not match the
mode you have configured (such as Default,
Media ID, or Extended).

Check barcode scanner configuration. See

Configure Barcode Scanner

for more information. Check the label of the cartridge indicated.

38h and
39h

RMU Problem
Check RMU

The RMU has reported an error to the
library.

Make sure the RMU is configured correctly, is operational, and is
accessible on the network.

A0h

RMU Com
Error
Check RMU

The library firmware was able to
communicate with the RMU, but did not
detect any communication for more than 10
minutes. The RMU may have been removed
or somehow has become non-operational.

Reboot the system. If the problem persists, contact Technical Support.

3Ah

SNC Problem
Check SNC

An error has been sent to the library from
the SNC.

Check the SNC. If the problem persists, contact Technical Support.

A2h

SNC Com
Error
Check SNC

There is a communication problem between
the library and the SNC.

Check the SNC. Reboot the system. If the problem persists, contact
Technical Support.

40h

CFG
Mismatch
Call Service

The firmware detects that the code
configuration does not match the hardware
configuration. This may happen when the
wrong firmware is loaded (for example, an
LTO code image is loaded to an SDLT-320
system).

Reboot the system. If the error persists, contact Technical Support and
provide them with the system model and firmware version.

70h, 81h,
and 82h

Picker Error
Reset
System

The picker was unable to perform a
requested command.

Ensure that the picker path is clear and that cartridges are properly
inserted into storage and IE slots, as well as drive locations.
Reboot the system. If the problem persists, contact Technical Support.

7Eh

Media Error
Eject Tape

The media in the drive is worn out or has a
buckle error.

Replace the cartridge.

9Bh

DrvX Thread Er
Check Media

A damaged tape leader on the media has
caused a buckling failure or a dropped
leader inside the drive.

Remove the cartridge from the drive by pressing and holding the eject button
on the drive for 10 seconds. Discard the suspect cartridge. See

Improper

Media Handling Considerations

for more information.

If the lights on the front of the drive continue to flash after the tape has been
removed, contact Technical Support.

90h

Drive Error
Check Drive

Communication to a drive is not working, the
drive is not initializing, or the drive is
reporting a problem.

Reboot the system. If the problem persists, remove the drive and re-
install it. If the problem still persists, contact Technical Support, you
may need to exchange the drive.

92h

Drv X Invalid
Call Service

The configured drive at slot X is not
supported in the library.

Remove the drive at the specified location. Contact Technical Support.

94h

Drive Media
Error

Indicates drive media error.

Remove the suspect tape.

EAh

Sled Missing
Check Sled

A drive sled has been removed or is not
connected properly.

Re-insert the sled or check the connections.

D0h

PS Failure
Call Service

A library power supply failed or is not
operating within specified ranges.

Reboot the system. If the problem persists, contact Technical Support.

F0h

Fan Failure
Call Service

A library or drive fan failed.

Prevent the system from becoming too hot and either turn off the
library or remove the drive with the bad fan. Contact Technical
Support.

80h and
E0h

Obstruction
Check Picker

The picker has reported a move failure,
which may be caused by an obstruction of
the picker, such as partially extended tapes
into the picker path, an ejected tape from a
drive, or a tape within the picker partially
extending out of the picker.

Try to clear the obstruction. Contact Technical Support.

E7h
  

  

E8h

Pick Failed
Clear Picker
  

Place Failed
Clear Picker

The picker could not GET or PUT a tape.
Typically this means a tape is still partially in
the picker.

Remove the tape from the picker. For more information, see

Removing

a Tape From the Picker

.

E9h

Tape
Recovered
to Cell X

Informational message that indicates that a
tape had been detected in the picker
assembly and was placed in a slot location
(X) to free the picker and make it
operational.

Make sure that the tape belongs in the location it was placed. You may
have to use the Move Media function to move the tape to the proper
location.

E2h

Security Alert
Check Door

The system has detected operator
interference, such as an open door and
magazine removal, or a host has issued a
PREVENT MEDIA REMOVAL and a tape has
been inserted or removed from the IE slot.

Check and ensure that magazines are installed and that the door is
closed. Also ensure that you have not inserted or removed a tape from
the IE slot.

E3h, E4h,
E5h, and
E6h

SCSI Error
Check SCSI

A SCSI connection problem has been
detected.

Make sure the cables are connected correctly, the bus type (LVD) is
connected correctly, and the proper terminator is applied.

F5h

Clean
Needed

A drive has been cleaned, but still requires
cleaning. The cleaning tape may not function

Retry the clean operation.