ClearOne XAP400 - Manual (Page 152)

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Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
Appendices ~ Appendix F: Warranty
ClearOne Communications, Inc. (Manufacturer) warrants that this product is free of
defects in both materials and workmanship. Should any part of this product be
defective, the Manufacturer agrees, at its option, to:
A. Repair or replace any defective part free of charge (except transportation
charges) for a period of one year from the date the end user is invoiced for
the product, provided the end user returns the product to ClearOne
Communications or an authorized ClearOne dealer according to the Product
Return and Repair Policy set forth below;
B. Furnish replacement for any defective parts in the product for a period of
one year from the date the end user is invoiced for the product, provided the
end user provides proof of purchase that demonstrates that the product is
still within the warranty period. Replacement parts shall be furnished
without charge, except labor and transportation.
This warranty excludes assembled products not manufactured by the Manufacturer
whether or not they are incorporated in a Manufacturer product or sold under a
Manufacturer part or model number.
Product Return and Repair Policy
1. Return to Seller if Purchased Through an Authorized Dealer
a. Proof of purchase date from reseller within warranty period must be
provided by the end user.
b. Seller may, at its discretion, provide an immediate exchange or repair
or may return the unit to the Manufacturer for repair.
2. Return to Manufacturer
a. An RMA (return merchandise authorization) number must be issued to
the end user from ClearOne technical support.
b. The end user must return the product to ClearOne with proof of
purchase (showing purchase date) for a warranty claim, and display the
RMA number on the outside of the shipping package.
THIS WARRANTY IS VOID IF:
A. The product has been damaged by negligence, accident, act of God, or
mishandling, or has not been operated in accordance with the procedures
described in the operating and technical instructions; or,
Appendix F: Warranty