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Access point statistics utility problems, Access point log utility problems – Toshiba Magnia Z310 User Manual

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Access Point Statistics Utility Problems

Problem

Correction

When you start up the Access Point Statistics

Utility, the following message appears:

"The library required for communicating with the

access point couldn't be found."

The utility might not have been installed properly. Re-

install the utility.

When you use the Access Point Statistics Utility to

connect to the remote computer, the following

message appears:

"Could not communicate with the access point."

·

Check that the specified name of the computer is

correct.

·

Use the ping command to see if the network has not

been severed.

·

The SNMP extension agent must be operating in

MAGNIA (access point). Check that the SNMP

extension agent has been properly installed.

·

Check that the driver is operating properly in

MAGNIA (access point).

Access Point Log Utility Problems

Problem

Correction

When you change the "Collection source

computer," the following message appears:

"The library required for communicating with the

access point cannot be found."

·

The utility might not have been installed properly.

Re-install the utility.

When you set the "Collection source computer" to a

remote computer, the following message appears:

"Could not communicate with the access point."

·

Check that the specified name of the computer is

correct.

·

Use the ping command to see if the network has not

been severed.

·

The SNMP extension agent must be operating in

MAGNIA (access point). Check that the SNMP

extension agent has been properly installed.

·

Check that the driver is operating properly in

MAGNIA (access point).

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