Panasonic HX-A100D - Manual (Page 121)

121 HD Writer WE
Other
Troubleshooting
Display/playback
Symptom Corrective Action
Motion picture cannot be displayed.
●
You can only display motion pictures recorded using this unit or motion pictures recorded
using this software.
●
Motion pictures that have been edited using other equipment or software cannot be
processed, even if they were originally recorded using this unit.
Can be displayed in Thumbnail mode
but cannot be displayed in the Playback
window.
The supported maximum size is exceeded.
If still pictures have thumbnail pictures as Exif data, only their folders can be displayed.
There are 2 files with the same name.
When 2 files are linked (associated files), they have the same name except for the extension.
If the association between the files is broken, for example because one of the file names has
been changed, playback may be impossible on this unit.
[Error] is displayed for the thumbnail.
If the [Error] thumbnail remains even after selecting [View] → [Refresh] on the menu, the cause
could be one of the following:
●
The video file does not exist.
The file may have been moved or deleted by a different software program.
If you click a thumbnail for which [Error] is displayed, an update confirmation message is
displayed for the folder in which the selected video is saved.
●
The registration folder does not exist.
Check whether the folder exists, such as by using Windows ® Explorer.
If a removable device such as an external HDD has been set as a registration folder, check
that the device is connected properly, and then select [View] → [Refresh] from the menu.