Samsung SM-G900PZWASPR - Manual (Page 135)

● The city and country you are travelling in.
● Any error message that displays on your phone or that you heard when trying to place a call.
● If the issue is with data, were you able to place voice calls?
● If the issue is with voice service, were you able to access data?
Please call the numbers below if you need assistance:
While in the United States: Call 1-888-226-7212.
While traveling outside the United States:
● In GSM mode: touch and then dial 1-817-698-4199.
● In CDMA mode: enter the country code and then dial 1-817-698-4199.
There is no charge for this call from your wireless phone.
From a landline phone when outside the United States:
Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199. Access or
connection fees may apply. The toll free numbers below can also be used to contact Sprint Worldwide
Customer Support in the following countries:
Country From Landline Phone
Caribbean (Anguilla, Barbados,
Cayman Islands, and Dominica)
1-888-226-7212
France 0800-903200
Germany 0800-180-0951
Italy 800-787-986
Mexico 001-877-294-9003
Trinidad and Tobago 1-800-201-7545
United Kingdom 0808-234-6616
Note:
This toll free service is available on ordinary landline phones and some public pay phones. This
service does not cover any hotel access charges.
Sprint Worldwide Wireless Service 123