Samsung SM-N900PZWESPR - Manual (Page 150)

Sprint Worldwide Wireless Service 137
International Roaming Status Messages
You may receive status messages under certain conditions. Before contacting Sprint Worldwide
Customer Support, note the message, numeric code, and the conditions under which it
appeared. The following table lists and describes the status messages.
Status Messages Message Description
Number Not in Service The number that you entered is not valid.
User Not Available
The phone that you called is either busy, out-of-range, or
turned off. Please try again later.
User Not Authorized
The phone that you called is either busy, out-of-range, or
turned off. Please try again later.
Please Try Later This service is temporarily not available. Please try again later.
Service Restricted
Service may not be activated properly. Please contact Sprint
Customer Service to report the issue for resolution.
Service Not Available This feature is not available on the current network.
Emergency Calls Only
Either the service is not activated properly or the current
network is available for emergency calling only. Adjust your
network settings to check for other available networks. If
service is still not available after adjusting the settings, contact
Sprint Customer Service to report the issue for resolution.
System Busy. Try Later The system is experiencing heavy traffic. Please try again later.
Service Conflict
This service cannot be enabled because an incompatible
service has already been turned on.
Please Try Again An error occurred. Note the error code and try again.
Self Check Error
A fault was detected with your phone. If this error recurs, note
the error and contact Sprint Customer Service.
Self Check Fail
An operational fault was detected with your phone. Note the
numeric code, turn your phone off, and contact Sprint
Customer Service.
Wrong PIN
You have entered an incorrect SIM PIN number. You have only
three attempts to enter your PIN. After a third unsuccessful
attempt, your phone will be locked and you will have to call
Sprint Customer Service to have it unlocked. Sprint sets the
default to PIN off; if you elect to enable the PIN then you will
need to contact Sprint for the default PIN and PUK.
PIN Blocked. Call Your
Provider
An incorrect SIM PIN was entered three consecutive times.
You will be unable to send or receive calls on your phone.
Contact Sprint Customer Service to obtain the PIN Unblocked
Key (PUK) code. Sprint sets the default to PIN off; if you elect
to enable the PIN then you will need to contact Sprint for the
default PIN and PUK.
Insert SIM
Your SIM Card is not being detected. Please check to ensure
that you have inserted the SIM Card.
Check SIM Card
Please check your SIM card to make sure it is properly
inserted.