Custom ivr configuration – Aastra Telecom AastraLink Pro 160 User Manual
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Configuring Auto-Attendant
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41-001190-02 Rev. 01, Rel. 1.2
AastraLink Pro 160 Administrator Guide
Custom IVR Configuration
When custom IVR menu is enabled, you can configure any single-digit key on the
standard DTMF phone keypad to be used like a speeddial, to immediately perform
any of the following in the Auto-Attendant menu:
•
Dial by Name
•
Dial by Extension
•
Play another custom greeting
•
Ring admin configured number for that key
•
Go to Operator voicemail
•
Go to voicemail access
•
Replay the menu
•
Unused/Empty (plays the key number and runs invalid key handler)
From this screen, you can also select whether to disable "Dial-by-Name", dial by
First Name, or dial by Last Name.