Horner APG QX351 OCS HEQX351C103 - Manual (Page 103)

MAN0892-03-EN CH.17
February 25, 2010 Page 103 of 109 #1039
CHAPTER 17: TROUBLESHOOTING / TECHNICAL SUPPORT
This chapter provides commonly requested troubleshooting information and checklists for the
following topics.
•
Connecting to the QX351 controller
•
Local controller and local I/O
•
CsCAN Network
•
Removable media
In the event that this information is not what you need, please contact Technical Support at the locations
indicated at the end of this chapter.
17.1
Connecting to the QX351
Cscape connects to the local controller automatically when the serial connection is made. The status bar
below shows an example of a successful connection. This status bar is located in the bottom right hand
corner of the Cscape window.
In general the Target number should match the Local number. The exception to this is when the
controller is being used as a "pass through" unit where other controllers on a CsCAN network could be
accessed through the local controller.
Determine connection status by examining feedback next to Local & Target in the status bar of Cscape.
Local: ###
If a number shows next to Local then communication is established to the
local controller.
Local: No Port
Cscape is unable to access the COM port of the PC. This could mean that
Cscape is configured for a COM port that is not present or that another
program has control of the COM port. Only one Cscape window can
access a port at a time. Subsequent instances of Cscape opened will
indicate No Port.
Local: No Com
Cscape has accessed a PC COM port, but is not communicating with the
controller. This typically occurs when the controller is not physically
connected.
Local:??? Unknown communication error. Close Cscape, power cycle the controller
and reopen Cscape with a blank project. Check Local.
Target: #(I,R,D)
If I (idle), R (run), or D (do I/O) shows next to Target number then
communication is established to the target controller.
Target: # (?)
Communication is not established to the target controller. Check node ID
of controller and set Target to match. Make sure local connection is
established.