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HP Photosmart C6340 All-in-One Printer User Manual

Page 7

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13 Shop for ink supplies...........................................................................................................137

14 Troubleshooting

View the Readme file..............................................................................................................139
Setup troubleshooting.............................................................................................................139

The product will not turn on..............................................................................................140
After setting up the product, it does not print....................................................................142
Uninstall and reinstall the software...................................................................................148

Network troubleshooting.........................................................................................................149

Wired network setup troubleshooting...............................................................................149
Wireless setup troubleshooting........................................................................................153

Paper jams..............................................................................................................................158

Information on paper........................................................................................................159

Print quality troubleshooting...................................................................................................159

Wrong, inaccurate, or bleeding colors..............................................................................160
Ink is not filling the text or graphics completely................................................................163
The printout has a horizontal band of distortion near the bottom of a borderless
print...................................................................................................................................165
Printouts have horizontal streaks or lines.........................................................................166
Printouts are faded or have dull colors.............................................................................168
Printouts seem blurry or fuzzy..........................................................................................170
Printouts are slanted or skewed.......................................................................................172
Ink streaks on the back of the paper................................................................................173
Paper is not picked up from the input tray........................................................................173
The text edges are jagged................................................................................................175
The product prints slowly..................................................................................................176

Print troubleshooting...............................................................................................................177

Envelopes print incorrectly...............................................................................................177
The product is not responding..........................................................................................179
The product prints meaningless characters......................................................................182
Nothing happens when I try to print..................................................................................182
The margins are not printing as expected........................................................................186
Text or graphics are cut off at the edge of the page.........................................................187
A blank page came out while printing...............................................................................188

Memory card troubleshooting.................................................................................................189

The Attention light blinks when I insert my memory card or storage device.....................190
The product does not read the memory card...................................................................190
The photos on the memory card do not transfer to my computer.....................................192
Photos in a connected digital camera with PictBridge do not print...................................193

Scan troubleshooting..............................................................................................................194

Scan fails..........................................................................................................................195
Text is incorrect or missing...............................................................................................197
The scan feature does not work.......................................................................................198

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