beautypg.com
13 Shop for ink supplies...........................................................................................................137
14 Troubleshooting
View the Readme file..............................................................................................................139Setup troubleshooting.............................................................................................................139
The product will not turn on..............................................................................................140After setting up the product, it does not print....................................................................142Uninstall and reinstall the software...................................................................................148
Network troubleshooting.........................................................................................................149
Wired network setup troubleshooting...............................................................................149Wireless setup troubleshooting........................................................................................153
Paper jams..............................................................................................................................158
Information on paper........................................................................................................159
Print quality troubleshooting...................................................................................................159
Wrong, inaccurate, or bleeding colors..............................................................................160Ink is not filling the text or graphics completely................................................................163The printout has a horizontal band of distortion near the bottom of a borderlessprint...................................................................................................................................165Printouts have horizontal streaks or lines.........................................................................166Printouts are faded or have dull colors.............................................................................168Printouts seem blurry or fuzzy..........................................................................................170Printouts are slanted or skewed.......................................................................................172Ink streaks on the back of the paper................................................................................173Paper is not picked up from the input tray........................................................................173The text edges are jagged................................................................................................175The product prints slowly..................................................................................................176
Print troubleshooting...............................................................................................................177
Envelopes print incorrectly...............................................................................................177The product is not responding..........................................................................................179The product prints meaningless characters......................................................................182Nothing happens when I try to print..................................................................................182The margins are not printing as expected........................................................................186Text or graphics are cut off at the edge of the page.........................................................187A blank page came out while printing...............................................................................188
Memory card troubleshooting.................................................................................................189
The Attention light blinks when I insert my memory card or storage device.....................190The product does not read the memory card...................................................................190The photos on the memory card do not transfer to my computer.....................................192Photos in a connected digital camera with PictBridge do not print...................................193
Scan troubleshooting..............................................................................................................194
Scan fails..........................................................................................................................195Text is incorrect or missing...............................................................................................197The scan feature does not work.......................................................................................198
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