Teledyne LeCroy SAS_SATA InFusion - Users Manual - Manual (Page 111)

SAS InFusion User Manual Version 2.0
LeCroy Corporation
95
How to Contact LeCroy
Limited Hardware Warranty
So long as you or your authorized representative ("you" or
"your"), fully complete and return the registration card
provided with the applicable hardware product or
peripheral hardware products (each a "Product") within
fifteen days of the date of receipt from LeCroy or one of its
authorized representatives, LeCroy warrants that the Product will be free from defects in
materials and workmanship for a period of three years (the "Warranty Period"). You may
also complete your registration form via the internet by visiting
http://www.catc.com/support/register/. The Warranty Period commences on the earlier
of the date of delivery by LeCroy of a Product to a common carrier for shipment to you or
to LeCroy's authorized representative from whom you purchase the Product.
What this Warranty Does Not Cover
This warranty does not cover damage due to external causes including accident, damage
during shipment after delivery to a common carrier by LeCroy, abuse, misuse, problems
with electrical power, including power surges and outages, servicing not authorized by
LeCroy, usage or operation not in accordance with Product instructions, failure to perform
required preventive maintenance, software related problems (whether or not provided by
LeCroy), problems caused by use of accessories, parts or components not supplied by
LeCroy, Products that have been modified or altered by someone other than LeCroy,
Products with missing or altered service tags or serial numbers, and Products for which
LeCroy has not received payment in full.
Coverage During Warranty Period
During the Warranty Period, LeCroy or its authorized representatives will repair or
replace Products, at LeCroy's sole discretion, covered under this limited warranty that are
returned directly to LeCroy's facility or through LeCroy's authorized representatives.
Type of Service Contact
Call for technical
support… US and
Canada: 1 (800) 909-2282
Worldwide: 1 (408) 727-6600
Fax your questions… Worldwide: 1 (408) 727-6622
Write a letter… LeCroy
Customer Support
3385 Scott Blvd.
Santa Clara, CA 95054
Send e-mail… [email protected]
Visit LeCroy’s web site… http://www.lecroy.com/