Troubleshooting, 1 power and hardware connections, 2 zyxel device access and login – ZyXEL Communications NWA3550 User Manual
Page 233: Chapter 19 troubleshooting

NWA3550 User’s Guide
233
C
H A P T E R
19
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
•
Power and Hardware Connections
•
•
•
Wireless Router/AP Troubleshooting
19.1 Power and Hardware Connections
V
The ZyXEL Device does not turn on.
1 Make sure you are using the PoE power injector included with the ZyXEL Device.
2 Make sure the PoE power injector is connected to the ZyXEL Device and plugged in to
an appropriate power source. Make sure the power source is turned on.
3 Disconnect and re-connect the PoE power injector to the ZyXEL Device.
4 If the problem continues, contact the vendor.
19.2 ZyXEL Device Access and Login
V
I forgot the IP address for the ZyXEL Device.
1 The default IP address is 192.168.1.2.
2 If you changed the static IP address and have forgotten it, you have to reset the device to
its factory defaults. Contact your vendor.
If you set the ZyXEL Device to get a dynamically assigned IP address from a DHCP
server, check your DHCP server for the IP address assigned to the ZyXEL Device.