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Nortel Networks Call Center Telephone User Manual

Page 95

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Chapter 7 Off-premise Message Notification 95

Call Center Telephone Administration Guide

To change the destination from telephone or extension to pager

1

Press

·°⁄.

Follow the voice prompts or the display button options to open the
skillset mailbox.

2

If you use the CallPilot interface:

Press °fi to open the Mailbox Tools

Press NOTIF or ¤ to open the Off-premise Message
Notification menu

Go to step 3

If you use the Norstar Voice Mail interface:

Press ADMIN or °

Press fl to open the Off-premise Message Notification
menu

Go to step 3

3

Press ADMIN or ⁄ to change Off-premise Message Notification.
The displays show a review of the first destination type and
destination number.

4

Press CHNG or ⁄ to change the destination type and the
destination number.
represents the type of destination (phone or extension).

5

Press PAGER or ‹ to choose a pager number destination.

6

Enter the pager number and press OK or £ to continue.

7

Press OK or £ to accept the destination pager number represented
by
or
press ADD or ¤ to add special characters and use your dialpad or
follow the voice prompts to add characters.

After you add special characters, press OK or £.

Msg notify

ADMIN SELECT

Notify:

CHNG NEXT

Destination

PHONE EXT PAGER

Pager:

RETRY OK

ADD OK