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Nortel Networks Call Center Telephone User Manual

Page 140

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140 Chapter 10 Routing table administration

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10 Press DAY.

11 Press SETUP.

12 Press NORMAL.

13 Press GRTG.

14 Enter the number of the greeting you want to use and press OK.

15 Press OK.

16 Press Force and press OK.

17 Press OK.

18 Press YES to continue to build the table.

19 Press DIST.

20 Press CHNG.

21 Enter 0100 and press OK.

22 Press OK.

23 Press YES.

24 Press GRTG.

25 Press NORMAL.

26 Enter the number of the greeting you want to use and press OK.

27 Press OK.

28 Press XFER.

29 Press NEXT.

30 Press NEXT.

31 Press NEXT.

Route Table

DAY NIGHT QUIT

Day routing

SETUP QUIT

Greeting type

EWT NORMAL

Step 1

DIST GRTG OTHR

CC greeting: x

RETRY OK

CC greeting: x

RETRY PLAY OK

Type: Force

Norm XFER OK

Type: Norm

Force XFER OK

Another step?

YES QUIT

Step 2

DIST GRTG OTHR

Dist time: 00:30

CHNG OK

Dist time mmss:

RETRY OK

Dist time: 01:00

CHNG OK

Another step?

YES QUIT

Step 3

DIST GRTG OTHR

Greeting type

EWT NORMAL

CC greeting: x

RETRY OK

CC greeting: x

RETRY PLAY OK

Type: Norm

Force XFER OK

AA Key: 1

CHNG DISABL NEXT

Oper Key: 0

CHNG DISABL NEXT

Mbox Key: 9

CHNG DISABL NEXT