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Nortel Networks Call Center Telephone User Manual

Page 141

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Chapter 10 Routing table administration 141

Call Center Telephone Administration Guide

32 Press OK.

33 Press OK.

34 Press YES.

35 Press DIST.

36 Press OK.

37 Press YES.

38 Press GRTG.

39 Press NORMAL.

40 Press 3 and press OK.

41 Press OK.

42 Press XFER.

43 Press DISABL.

44 Press NEXT.

45 Press NEXT.

46 Press DISABL.

47 Press NEXT.

48 Press DISABL.

49 Press OK.

50 Press OK.

51 Press YES.

52 Press OTHR.

53 Press GOTO.

CCR Key: 2 Tr: 1

CHNG DISABL OK

Type: Norm Xfer

Force XFER OK

Another step?

YES QUIT

Step 4

DIST GRTG OTHR

Dist time: 00:30

CHNG OK

Another step?

YES QUIT

Step 5

DIST GRTG OTHR

Greeting type

EWT NORMAL

CC greeting:

RETRY OK

CC greeting: 3

RETRY PLAY OK

Type: Norm

Force XFER OK

AA Key: 1

CHNG DISABL NEXT

AA Key: disable

CHNG NEXT

Oper Key: 0

CHNG DISABL NEXT

Mbox Key: 9

CHNG DISABL NEXT

MBox Key: disable

CHNG NEXT

CCR Key: 2 Tr: 1

CHNG DISABL OK

CCR Key: disable

CHNG OK

Type: Norm Xfer

Force XFER OK

Another step?

YES QUIT

Step 6

DIST GRTG OTHR

Step 6

DISC XFER GOTO