Nortel Networks Call Center Telephone - Manual (Page 157)

Chapter 11 Monitoring call activity 157
Call Center Telephone Administration Guide
Not Ready is automatically enabled if you do not answer your telephone, and if this option is
configured in Call Center.
Programming Not Ready to a memory button
You can have convenient, one button access to Not Ready if you program a memory button with
the Not Ready Feature Code. If the memory button you choose has an indicator, the indicator
shows your busy status:
• If the indicator is off, Not Ready is off.
• If the indicator is on, Not Ready is on.
• If the indicator is flashing, the Break Time feature is on.
For how to program a memory button, refer to “Programming a memory button with a Feature
Code” on page 19 .