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Nortel Networks Call Center Telephone User Manual

Page 91

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Chapter 7 Off-premise Message Notification 91

Call Center Telephone Administration Guide

To change the destination from telephone to another destination

1

Press

·°⁄.

Follow the voice prompts or the display button options to open the
skillset mailbox.

2

If you use the CallPilot interface:

Press °fi to open the Mailbox Tools

Press NOTIF or ¤ to open the Off-premise Message
Notification menu

Go to step 3

If you use the Norstar Voice Mail interface:

Press ADMIN or °

Press fl to open the Off-premise Message Notification
menu

Go to step 3

3

Press ADMIN or ⁄ to set up Off-premise Message Notification.

4

Press CHNG or ⁄ to change the destination.

5

Press PHONE or ⁄ to choose another telephone number
destination
or
press EXT or ¤ to choose an extension destination
or
press PAGER or ‹ to choose a pager number destination.

6

Enter the destination number and press OK or £.
The destination telephone number cannot be longer than 30 digits.

7

Press OK or £ to accept the destination number
or
press RETRY or • to re-enter the destination number.

8

Press NEXT or £ to continue
or
press CHNG or ⁄ to change the destination, and repeat steps 6
through 8.

Msg notify

ADMIN SELECT

Notify: phone

CHNG NEXT

Destination:

PHONE EXT PAGER

RETRY OK

Accept:

RETRY OK

Notify:

CHNG NEXT