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Nortel Networks Call Center Telephone User Manual

Page 93

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Chapter 7 Off-premise Message Notification 93

Call Center Telephone Administration Guide

To change the destination from pager to telephone or extension

1

Press

·°⁄.

Follow the voice prompts or the display button options to open the
skillset mailbox.

2

If you use the CallPilot interface:

Press °fi to open the Mailbox Tools

Press NOTIF or ¤ to open the Off-premise Message
Notification menu

Go to step 3

If you use the Norstar Voice Mail interface:

Press ADMIN or °

Press fl to open the Off-premise Message Notification
menu

Go to step 3

3

Press ADMIN or ⁄ to change Off-premise Message Notification.
The displays shows the first destination type and destination
number.

4

Press CHNG or ⁄ to change the destination type and the
destination number.

5

Choose the type of destination number:
press PHONE or ⁄ to choose a telephone number destination
or
press EXT or ¤ to choose an extension destination.

6

Enter the destination number you want to set up Off-Premise
Message Notification for.
represents the destination number.
Press OK or £ to accept the destination number
or
press RETRY or • to re-enter the number.

7

Press NEXT or £ to continue.

8

Press YES or ⁄ if you want to set up another destination, and
repeat steps 6 through 8
or
press NO or £ if you do not want to set up another destination.

Msg notify

ADMIN SELECT

Modify:pager

CHNG NEXT

Destination:

PHONE EXT PAGER

:

RETRY OK

Notify:

CHNG NEXT

More dest?

YES NO