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Paradyne 3161 User Manual

Page 137

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7. Monitoring and Troubleshooting

3160-A2-GB24-10

March 2001

7-17

Mgmt link is down

1. The manager configuration is

mismatched with the
DSU/CSU configuration.

2. The manager’s link layer

protocol is not running.

1. Check that the configurations

are matched.

2. Start the link layer protocol.

Modem In Use

The modem is in use.

Redial the phone number later.

No Answer Tone

The remote end does not
answer within 45 seconds.

Redial the phone number later.

No Dial Tone

The modem cannot dial because
there is no dial tone.

Check that the modem is
connected properly.

No power

1. The power module is not

securely attached.

2. The wall receptacle has no

power.

1. Check the power module

attachment.

2. Check the wall receptacle

power by plugging in some
equipment that is known to be
working.

No SNMP
communication via
the AUX port
(Model 3164)

1. Cable problem.

2. The link layer protocol is not

running.

1. Check that the cable is

securely attached at both
ends.

2. Change the Aux Use

configuration option to None,
and then back to SNMP or
Daisy (as appropriate).

Power-on self-test
fails

The DSU/CSU has detected an
internal hardware failure.

Contact your service
representative.

OOF at DTE

message appears

1. Incompatible framing format

between the Drop/Insert port
on the customer premises
equipment and the
DSU/CSU.

2. DTE Drop/Insert (DSX-1)

cabling problem.

1. Check that the framing format

for the DTE Drop/Insert
(DSX-1) interface is correct.

2. Check that the DTE

Drop/Insert (DSX-1) cable is
securely attached at both
ends.

OOF at Network

message appears

1. Incompatible framing format

between the network and the
DSU/CSU.

2. Network cabling problem.

3. Facility problem.

1. Check that the framing format

for the network interface is
correct.

2. Check that the network cable

is securely attached at both
ends.

3. Contact your facility provider.

Table 7-7.

Troubleshooting (2 of 3)

Symptom

Possible Cause

Solutions

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