Perle Systems RIO 5500036-17 - Manual (Page 301)

RIO Remote I/O System User Guide
Windows NT troubleshooting
Page 301
General fault finding under Windows NT
This section outlines some general problems you may encounter under Windows NT and
some suggested actions;
• Machine fails to boot on page 301
• NT operating system fails while loading on page 302
• RIO driver or another driver fails to boot on page 302
• COM ports are not accessible on page 303
• RIO NT driver is operating satisfactorily but then fails on page 303
Machine fails to boot
Symptom Action required
Total boot failure (blank screen), or there is
ROM boot but the machine hangs 1. Turn off machine, remove RIO card(s) and
reboot.
2. Ensure any RIO PCI cards are not using a
resource required by another non-RIO
card.
3. Ensure resources in the BIOS setup are
not reserved for a non-RIO non-PCI card
4. In the BIOS setup, make sure memory
addresses and interrupts are reserved for
any ISA cards in use.
5. If required, change the configuration
switches on any ISA cards to use available
addresses.
6. Insert your host card in a different machine
and use RIO Hardware Diagnostics
Program to check if you have a faulty card.