Palm Treo 700w User Manual
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232
Using Your Treo 700w Smartphone
CHAPTER 10
Troubleshooting
•
Press Start
, select Programs, and then select ActiveSync
.
Press Menu
(right action key) and select Configure Server.
Make sure the SSL box is checked.
•
Enter the name of a different outgoing mail server for sending mail.
Many ISPs, such as cable companies, require that you have an
Internet connection to their network to send email through their
servers. In this case, you can almost always receive email from
these accounts, but if you want to send email, you must send it
through another server.
I have problems synchronizing messages on my
smartphone with messages on my computer
Make sure you have chosen the same settings for the account on both
your smartphone and your computer. For example, if the account is set
up on your smartphone to use the POP protocol, check the ActiveSync
settings on your computer to make sure that POP is selected as the
protocol for that account.
My vCard or vCal email attachment isn’t
forwarding correctly
Microsoft Office Outlook provides several features that work with email
client software on a Windows computer. For these features to work
correctly, the email client software must be properly set up. Follow
these steps to check the settings:
1.
Click Start on your computer, and then select Settings.
2.
Select Control Panel.
3.
Select Internet Options, and then click the Programs tab.