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Troubleshooting – KITCHENAID ARTISAN 5KFPM770 User Manual

Page 45

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English

16

Troubleshooting

• If your Food Processor should

fail to operate, check the
following:

– Make sure the work bowl and

work bowl cover are properly
locked on the base, and the food
pusher is inserted to the maximum
fill line on the feed tube.

– See if the power cord is plugged

into a proper electrical outlet
(see “Electrical Requirements” on
page 3). If it is, unplug the Food
Processor, then plug it into the
same outlet again. If the Food
Processor still does not work,
check the fuse or circuit breaker on
the electrical circuit the Food
Processor is connected to and
make sure the circuit is closed.

• If your Food Processor should

fail to slice or shred when
using the disc:

– Make sure the raised-blade side of

the disc is positioned face up on
the disc stem. The disc has a raised
nub on the top and grooves
underneath to help align it
properly.

• If your Food Processor lid

won’t close when using the
disc:

– Make sure the disc is installed

correctly, with the raised nub on
top, and is positioned properly on
the disc stem.

• If the Food Processor shuts off

while it is running:

– The Food Processor may be

overheated. If the motor exceeds a
certain temperature, it will
automatically shut off to prevent
damage. This should be an
extremely rare occurrence. If it
happens, press the “O” Button and
wait 15 minutes for the Food
Processor to cool before resuming.
If the Food Processor still refuses to
run, wait an additional 15 minutes
for the Food Processor to cool.

• If you have difficulty removing

the food pusher from the
feed tube:

– Food particles are probably lodged

in the interlock system. To free the
pusher, soak the work bowl cover
in warm water or wash it in a
dishwasher.

If the problem cannot be corrected
with the steps in this section, see the
KitchenAid warranty and after sales
service section on pages 27-28. Do
not return the Food Processor to the
retailer – they do not provide service.