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Kodak RFS 3570 User Manual

Page 182

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D-8  Messages G

“Firmware download
failed. Could not load
RFS3570.BIN file.”

NOTE: Firmware is
downloaded automatically
to the Scanner the first
time that you try to access
the Scanner during each
work session. If this
message appears, the
KODAK Driver is unable
to download firmware to
the Scanner.

An unexpected problem
has developed with the
Scanner software.

Be certain that the RFS3570.BIN
file is placed in the appropriate
location on your hard disk as
described in Chapter 3
(Macintosh) or Chapter 7 (PC),
and try again.

Reinstall the KODAK Driver files
as described in Chapter 3
(Macintosh) or Chapter 7 (PC),
and try again.

Turn off the computer, then the
Scanner. Turn on the Scanner
then the computer. Try again.

“General failure in transfer.
An operation error just
occurred.”

(Wording may vary.)

A message of this type —
which is displayed by
your software
application and not the
TWAIN driver —
indicates that the
application did not
receive the image.

This message should follow a
message from the TWAIN driver.
Refer to the explanation of the
TWAIN driver message in this
appendix.

Message

Possible Cause(s)

Suggested Solution(s)