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IBM Tape Library Magstar 3494 User Manual

Page 297

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Table 12. DFSMS Messages Based on Library Failure or Exception Conditions (continued)

Resulting Console Message

Action

CBR3772I Duplicate volume

volser

left in input station

in library

library-name

.

An attempt was made to enter volume

volser

into library

library-name

. The volser is already recorded in the library

manager inventory, and the location assigned in the
inventory contains a volume with the volser. The entered
volume remains in the input station.

1. Remove the volume from the input station.

2. Determine why the volume has a duplicate label.

3. Clear the item from the Intervention Required pop-up

window. See Table 19 on page 288 for details.

CBR3773I Cartridge with unreadable or invalid
external label left in input station in library

library-name

.

An attempt was made to enter a cartridge into library

library-name

. The external label on the cartridge is

missing, unreadable, or contains an invalid character. The
cartridge remains in the input station.

1. Remove the cartridge from the input station and

correct the problem with the external label, then
re-enter the cartridge into the library.

2. Clear the item from the Intervention Required pop-up

window. See Table 19 on page 288 for details.

CBR3774I Unexpected volume

volser

ejected from

library

library-name

.

Volume

volser

is in an unexpected location in library

library-name

. Either no entry exists for the volser in the

library manager inventory or the cartridge external label is
missing or unreadable. The cartridge was ejected from
the library to a convenience output station.

1. Remove the ejected cartridge from the output station.

2. Determine if the label is missing or damaged and

replace it if necessary.

3. Determine which library the volume belongs in using

interactive storage management facility (ISMF) tape
volume list application and place the volume in the
convenience input station of that library.

4. Clear the item from the Intervention Required pop-up

window. See Table 19 on page 288 for details.

CBR3776I Volume

volser

inaccessible in library

library-name

.

During the execution of a library operation, library

library-name

has indicated that volume

volser

is

inaccessible. The volume cannot be retrieved using
normal library automated function; manual intervention is
needed.

1. Go to the library and if an intervention-required

indication is displayed, determine whether it is for the
inaccessible volume by viewing the intervention
conditions. If it is the inaccessible volume, follow the
instructions for the inaccessible condition.

2. If the intervention-required indication is not displayed

or the inaccessible volume is not one of the
conditions listed, find the volume record in the
database. (Choose Search database for volumes
from the Database pull-down.)

3. Place the library in pause mode.

4. Enter the library and find the home cell the volume

should have been in and search for it in the
surrounding cells. If the database shows the volume
in a device, check that device. If the volume is stuck
in the device, call a service representative to remove
the volume. If the volume is found, and after leaving
the library, place it in the convenience input station.

5. Place the library in auto mode.

6. Resubmit the library request or job after the input

station is inventoried.

CBR3777I Volume

volser

now accessible in library

library-name

.

Volume

volser

, which was previously reported as

inaccessible, is retrieved and is now accessible for
automated operations in library

library-name

.

Resubmit the library request or job that failed because
the volume was inaccessible.

Chapter 8. Problem Determination Procedures

275