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General troubleshooting guide, General troubleshooting guide -11 – FARGO electronic HDP600-LC CR100 User Manual

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Fargo Electronics, Inc.

HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)

4-11

General Troubleshooting Guide

Problem Possible

Solution

Ribbon Wrinkle

Verify the convex Roller (D860051) is installed correctly with the
shorter notch towards the front of the Printer.

Verify the density is set within specification (67-69).

Check to see if the Ribbon Hubs are too tight.

Check the Printhead alignment. See the

Setting the Printhead

Resistance

procedure.

Film Wrinkle

Check the peel-off bar alignment with fixture TL 1733.

Adjust the transfer tension. See the

Adjusting the Transfer

Tension

procedure.

Flashing

Check for poor alignment of the peel-off bars, center plate or the
Lamination Roller.

Lower the transfer tension. See the

Adjusting the Transfer

Tension

procedure.

(Note: Flash is typically caused by excessive heat or excessive
transfer tension.)

Smudge

If smudge is on the leading edge of the card, increase the transfer
tension. Verify the Take-up Motor turns without delay when
Lamination begins. If the Motor delays, increase the transfer
tension.

Adjust the transfer temperature. See the

Adjusting the Transfer

Temperature

procedure.

Increase the transfer dwell time. See the

Adjusting the Transfer

Dwell Time and Transfer Temperature

procedure.

(Note: Smudge is typically caused by low heat or low transfer
tension.)

Film Chipping /
Incomplete Transfer
of Image onto Card

Check Printhead alignment.

Lower transfer tension (if chipping is on the leading edge).

Increase the transfer temperature. See the

Adjusting the Transfer

Temperature

procedure.

Increase the transfer dwell time. See the

Adjusting the Transfer

Dwell Time and Temperature

procedure.

Continued on the next page