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Cleaning the printhead, Replacing the printhead cartridge, Clean the printhead – Datacard Group SP Series User Manual

Page 51

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Maintaining the printer

4-7

User’s Guide for Express™ and Select™ Class Printers

9

Print a card to verify the quality of printing. You can print a Windows test page or a
card using your card creation application.

Cleaning the printhead

The printhead can have contamination stuck to it. You might notice it as unprinted
lines on printed cards. Clean the printhead only when needed, such as:

The printhead has been accidently touched, such as when changing supplies or
cleaning a card jam

You have replaced the printhead

Your observe problems with card appearance, as described in

“Troubleshooting”

on page 6-1

.

Do not touch the printhead with your fingers. The oils on your fingers can damage
the printhead.

Use isopropyl alcohol and a lint-free cloth to clean the printhead. Do not use a cotton
swab. The fibers from the cotton can stick to the printhead.

Clean the printhead

1

Power off the printer, and disconnect it from the power source.

2

Press down on the swing arm. The push latch will release the swing arm. Lift the
swing arm until it is fully open.

3

Moisten the lint-free cloth with isopropyl alcohol.

4

Using gentle pressure, move the cleaning cloth back and forth along the full length
of the printhead edge. Be sure to clean the rounded edge of the printhead
completely.

5

Close the swing arm, pressing it down until the push latch clicks into place.

6

Connect the power cable to the power source and power on the printer.

7

Print a card to verify the quality of printing. You can print a Windows test page or a
card using your card creation application. If card quality is still inadequate, see

“Troubleshooting” on page 6-1

.

Replacing the printhead cartridge

The Express or Select printer uses an operator-replaceable printhead cartridge. For
more information about printhead cartridges, see

“Supplies and cards” on page B-1

.

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