4 kepalive gteway troubleshooting, Epalive, Teway – PLANET XGS3-24042 User Manual
Page 228: Roubleshooting

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Send ARP detection once 3 seconds to detect whether gateway A is reachable, after 3 times detection is
failing, gateway A is considered to be unreachable.
28.4 Kepalive Gteway Troubleshooting
If there is any problem happens when using keepalive gateway function, please check whether the problem is
caused by the following reasons:
Make sure the device is layer 3 switch, layer 2 switch does not support keepalive gateway
The detection method is used to point-to-point topology mode only
Detect IPv4 accessibility by the method, so the detection result only affects IPv4 traffic, other traffic
such as IPv6 is not affected
Physical state of interface only controlled by physical signal
Interface can’t run IPv4 after determine gateway is not reachable, so all relative IPv4 routes are deleted
and IPv4 route protocol can’t establish the neighbor on the interface