Epson WorkForce Pro WF-R8590 DTWF - Manual (Page 8)

Applications and Network Service
Information
Epson Connect Service. . . . . . . . . . . . . . . . . . . . . 151
Web Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Running Web Config on a Web Browser. . . . . . 151
Running Web Config on Windows. . . . . . . . . . 152
Running Web Config on Mac OS X. . . . . . . . . . 152
Necessary Applications. . . . . . . . . . . . . . . . . . . . .153
Windows Printer Driver. . . . . . . . . . . . . . . . . . 153
Mac OS X Printer Driver. . . . . . . . . . . . . . . . . 154
EPSON Scan (Scanner Driver). . . . . . . . . . . . . 155
Document Capture Pro (for Windows Only). . . 156
PC-FAX Driver (Fax Driver). . . . . . . . . . . . . . . 156
FAX Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . 157
E-Web Print (for Windows Only). . . . . . . . . . . 157
EPSON Software Updater. . . . . . . . . . . . . . . . . 158
EpsonNet Config. . . . . . . . . . . . . . . . . . . . . . . 158
Uninstalling Applications. . . . . . . . . . . . . . . . . . . 158
Uninstalling Applications - Windows. . . . . . . . .158
Uninstalling Applications - Mac OS X. . . . . . . . 159
Installing Applications. . . . . . . . . . . . . . . . . . . . . 160
Installing a PostScript Printer Driver. . . . . . . . . 160
Installing the Epson Universal Printer Driver
(for Windows Only). . . . . . . . . . . . . . . . . . . . . 163
Updating Applications and Firmware. . . . . . . . . . 164
Solving Problems
Checking the Printer Status. . . . . . . . . . . . . . . . . .165
Checking Messages on the LCD Screen. . . . . . . 165
Error Code on the Status Menu. . . . . . . . . . . . . 166
Checking the Printer Status - Windows. . . . . . . 171
Checking Printer Status - Mac OS X. . . . . . . . . 172
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 172
Removing Jammed Paper from the Front
Cover (A). . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Removing Jammed Paper from the Rear
Paper Feed (B1). . . . . . . . . . . . . . . . . . . . . . . . 173
Removing Jammed Paper from the Front
Paper Feed Slot (B2). . . . . . . . . . . . . . . . . . . . . 174
Removing Jammed Paper from the Paper
Cassette (C1/C2/C3/C4). . . . . . . . . . . . . . . . . . 175
Removing Jammed Paper from Rear Cover 1
(D1) and Rear Cover 2 (D2). . . . . . . . . . . . . . . 176
Removing Jammed Paper from the Rear
Cover (E). . . . . . . . . . . . . . . . . . . . . . . . . . . . .178
Removing Jammed Paper from the ADF (F). . . 178
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 181
Original Does Not Feed in the ADF. . . . . . . . . .182
Power and Control Panel Problems. . . . . . . . . . . . 182
Power Does Not Turn On. . . . . . . . . . . . . . . . . 182
Power Does Not Turn Off. . . . . . . . . . . . . . . . . 182
Power Turns Off Automatically. . . . . . . . . . . . . 183
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 183
Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . 183
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 184
Print Quality Is Poor. . . . . . . . . . . . . . . . . . . . 184
Copy Quality Is Poor. . . . . . . . . . . . . . . . . . . . 185
An Image of the Reverse Side of the Original
Appears in the Copied Image. . . . . . . . . . . . . . 186
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 186
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 186
Printed Characters Are Incorrect or Garbled. . . 187
The Printed Image Is Inverted. . . . . . . . . . . . . . 187
The Printout Problem Could Not be Cleared. . . 188
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . . . 188
PostScript Printer Driver Problems. . . . . . . . . . . . 188
Printer Does Not Print While Using
PostScript Printer Driver. . . . . . . . . . . . . . . . . 189
Printer Does Not Print Correctly While
Using PostScript Printer Driver. . . . . . . . . . . . . 189
Print Quality Is Poor While Using PostScript
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 189
Printing Is Too Slow While Using PostScript
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 189
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 189
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 190
Scan Quality Is Poor. . . . . . . . . . . . . . . . . . . . . 190
Characters Are Blurred. . . . . . . . . . . . . . . . . . .191
An Image of the Reverse Side of the Original
Appears in the Scanned Image. . . . . . . . . . . . . 191
Moiré (Cross-Hatch) Patterns Appear in the
Scanned Image. . . . . . . . . . . . . . . . . . . . . . . . .191
Scanning Area or Direction Is Not Correct. . . . 191
The Scanned Image Problem Could Not be
Cleared. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 192
Thumbnail Preview Does Not Work Properly. . .192
Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 192
Cannot Send the Scanned Image by Email. . . . . 193
Scanning Stops when Scanning to PDF/
Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Problems when Sending and Receiving Faxes. . . . .193
Cannot Send or Receive Faxes. . . . . . . . . . . . . .193
Cannot Send Faxes. . . . . . . . . . . . . . . . . . . . . . 194
Cannot Send Faxes to a Specific Recipient. . . . . 195
Cannot Send Faxes at a Specified Time. . . . . . . 195
Cannot Receive Faxes. . . . . . . . . . . . . . . . . . . . 195
User's Guide
Contents
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