Epson WorkForce Pro WF-R8590 DTWF - Manual (Page 183)

Power Turns Off Automatically
❏ Select Power Off Settings in System Administration, and then disable the Power Off If Inactive and Power
Off If Disconnected settings.
❏ Disable the Power Off Timer setting in System Administration.
Note:
Your product may have the Power Off Settings or Power Off Timer feature depending on the production date and the
location of purchase.
Related Information
& “System Administration” on page 32
LCD Screen Gets Dark
The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.
Printer Does Not Print
Check the following if the printer does not operate or prints nothing.
❏ When the user feature restriction is enabled, a user ID and password are required to print. If you do not know
the password, contact your printer administrator.
❏ For Mac OS X, the printer may not print when the user feature restriction is enabled. Contact your printer
administrator.
❏ Connect the interface cable securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
❏ If you are using the printer over a network, make sure the printer is connected to the network. You can check
the status by checking the indicators on the control panel or by printing the network status sheet. If the printer
is not connected to the network, see the Network Guide.
❏ If you are printing a large image, the computer may not have enough memory. Print the image at a lower
resolution or a smaller size.
❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏ Check if there are any paused print jobs.
Cancel printing if necessary.
❏ Make sure the printer is not offline or pending.
If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark
on the menu item).
If the printer is not selected as the default printer, set it as the default printer.
❏ In Mac OS X, make sure the printer status is not Pause.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
❏ Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
User's Guide
Solving Problems
183