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Where to get help, Epson support – Epson All-In-One Stylus Photo RX600 User Manual

Page 149

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Where To Get Help

149

Where To Get Help

If you need help with your Stylus Photo RX600 or Epson Scan software, see
“Epson Support” below.

If you need help with any other included software, see page 150.

Epson Support

Epson provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table:

To speak to a technical support representative, dial:

US: (562) 276-4382, 6

AM

to 6

PM

, Pacific Time, Monday through Friday

Canada: (905) 709-3839, 6

AM

to 6

PM

, Pacific Time, Monday through

Friday

Toll or long distance charges may apply.

Before you call, please have the following information ready:

Product name (Epson Stylus Photo RX600)

Product serial number (located on the back)

Proof of purchase and date of purchase

Computer configuration

Description of the problem

Service

Access

World Wide Web

From the Internet, you can reach Epson Support at
http://support.epson.com. At this site, you can download
drivers and other files, look at product documentation, access
troubleshooting information, and receive technical advice
through e-mail.

Automated
Telephone
Services

A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must have
a touch tone telephone and call (800) 922-8911. Your Epson
SoundAdvice

SM

Express Code is 70520. Use this code to quickly

select the Epson Stylus Photo RX600 in SoundAdvice.

SP RX600 Users Guide.book Page 149 Thursday, January 29, 2004 1:08 PM