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Operating instructions – Sierra Video UPC-166 User Manual

Page 119

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Operating Instructions

Troubleshooting

UPC-166 Processing Error
Troubleshooting

Table 3-4 provides UPC-166 processing troubleshooting information. If the
UPC-166 card exhibits any of the symptoms listed in Table 3-4, follow the
troubleshooting instructions provided.

In the majority of cases, most errors are caused by simple errors where the
UPC-166 is not appropriately set for the type of signal being received by the
card.

Note: The error indications shown below are typical for the corresponding error con-

ditions listed. Other error indications not specified here may also be displayed
on DashBoar

d™ and/or the UPC-166 card edge status indicators.

Note: Where errors are displayed on both the UPC-166 card and network remote

controls, the respective indicators and displays are individually described in
this section.

Table 3-4

Troubleshooting Processing Errors by Symptom

Reference 1 and Reference 2 are distributed

3-75

UPC-166-OM
(V4.0)

Symptom

Error/Condition

Corrective Action

DashBoard™ shows Video

yellow icon and Input Invalid
message in UPC-166 Card
Info pane.




• Card edge Input Format LEDs

show continuous cycling.

• No video input present

Make certain intended video source is
connected to appropriate UPC-166 card video
input. Make certain BNC cable connections
between frame Rear I/O Module for the card
and signal source are OK.

• Input Video Preference

selection may be incorrect for
received input video

Make certain input video preference is set to
properly accommodate all intended types of
video input to be received.

Refer to Video Signal Controls function
submenu tab on page 3-17 for more
information.

DashBoard™ shows Frame

Sync red icon and Reference
Invalid message in UPC-166
Card Info pane.



• Card edge red ERR indicator

illuminated.

Frame sync reference not
properly selected or not being
received

• If external frame sync reference is not

intended to be used, make certain the
Framesync Enable selection list is set to Off
or Input Video as desired.

• If external frame sync reference is intended to

be used, make certain selected external
frame sync reference is active on frame sync
8310 frame bus. (External reference signals

to the UPC-166 and other cards via an
8310 frame bus.)

Refer to Framesync function submenu tab on
page 3-36 for more information.